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Privacy Policy

Effective Date: 23 January 2025

Static.run ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our services, including our website and static hosting platform.

By accessing or using Static.run(https://static.run/), you agree to the terms outlined in this Privacy Policy. If you have any questions or concerns, please contact us using the support page.

1. What Personal Data We Collect

We may collect the following types of information:

1.1 Information You Provide

  • Account Information: Name, email address, username, and password when you create an account.
  • Payment Information: Billing details and payment methods (processed securely via third-party payment processors).
  • Communications: Messages, feedback, or inquiries you send to us.

1.2 Information We Collect Automatically

  • Usage Data: IP address, browser type, operating system, and pages visited on our platform.
  • Device Data: Device type, model, and identifiers.
  • Cookies and Tracking: Information collected through cookies and similar technologies to enhance user experience (see Section 5).

1.3 Information from Third Parties

  • Third-Party Integrations: Data from external services you connect to Static.run (e.g., analytics or authentication providers).

2. How We Use Your Data

We use your data for the following purposes:

  • Account Management: To create, manage, and secure your account.
  • Service Delivery: To provide and maintain our hosting services.
  • Customer Support: To respond to inquiries and resolve issues.
  • Personalization: To tailor your experience and recommend relevant features.
  • Analytics and Improvement: To analyze usage trends and improve our services.
  • Compliance: To comply with legal obligations, such as fraud prevention or data protection laws.

3. Sharing Your Data

We do not sell your personal data. However, we may share your information with:

  • Service Providers: Third-party vendors who assist with hosting, payment processing, analytics, and customer support.
  • Legal Obligations: Authorities or regulators if required to comply with legal obligations.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business transaction.

Third-party services are contractually obligated to protect your data and use it only for specified purposes.

4. Your Rights

As a user, you have the following rights regarding your personal data:

4.1 Under GDPR (EU/EEA Users)

If you are a resident of the European Economic Area (EEA), you have the following rights:

  • Access: Request access to your personal data.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data.
  • Portability: Receive a copy of your data in a structured, machine-readable format.
  • Objection: Object to data processing for specific purposes, including direct marketing.

4.2 Under CCPA (California Users)

If you are a California resident, you have the right to:

  • Know: Request details about the data we collect and how it is used.
  • Delete: Request deletion of your personal information.
  • Opt-Out: Opt-out of the sale of personal data (we do not sell your data).

To exercise your rights, please contact us at [Insert Contact Information]. We will respond to verified requests within the timeframes required by applicable law.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience:

  • Essential Cookies: Necessary for website functionality.
  • Performance Cookies: Track usage to optimize our platform.
  • Preferences Cookies: Remember user settings for a personalized experience.

Managing Cookies

You can modify your cookie preferences via your browser settings or through our cookie banner. Note that disabling cookies may affect functionality.

6. Data Security

We implement technical and organizational measures to protect your personal data, including:

  • Encryption: Secure transmission of data using encryption protocols like SSL/TLS.
  • Access Controls: Restricted access to personal data to authorized personnel only.
  • Regular Audits: Periodic assessments of our security measures and policies.

Despite our efforts, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. International Data Transfers

If you are accessing the Service from outside the country where our servers are located, please note that your data may be transferred and processed in a different country with different data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated through email or a prominent notice on our platform. We encourage you to review this Privacy Policy periodically.

10. Contact Us

For questions or concerns about this Privacy Policy or your data, please get in touch by opening a Support ticket to communicate directly!